A human centred approach
In that time we have built up a reputaion for being able to supply the Pharmaceuticals that patient need when they need it and where they need it.
Operating with an expert team with access to an unrivalled Procurement network we can source and supply, medicines in shortage, innovative new medicines and products that are not available in your country.
With nobody to take over the family business, Mrs Elliot was inundated with offers for this great location in an up-and-coming part of London. But one offer stood out.
Three years after graduating from Portsmouth University, Hitu Patel was ready to build his own pharmacy business. He had drive, commitment, and a deep desire to give every patient an exceptional level of service.
What he didn’t have was money to pay for the business.
A track record of success
Since that first pharmacy, Smartway has come a long way. Today, we’re proud to give customers, partners and patients the same care and quality worldwide.
1942
Community Pharmacy founded in Battersea, London
1994
International supply starts
1996
100K packs sold
2001
Sexual Health Supply commences
2006
Supply to Aid Dev sectors starts
2008
Operations in India opened
2009
Supply of Comparators and RLD
2014
Global HQ moved to Wimbledon, London
2018
Operations in Kosovo commence
2021
Smartway Ireland opens
2021
Sunday Times Top Track Award
2022
First Aid & Development supply
2024
Smartway Farma initiated in Dubai Free Zone - International Supply
2025
Commercial Offices opened in Canada & New Zealand Initiation of PI to UK
2026
Smartway become development sponsor of London Broncos
1992
Hitu Patel acquires the Pharmacy
1996
First EAP commenced
1999
Million packs sold
2006
NHS provider of UL medicines
2008
Purpose built warehouse established
2009
Operations go 24-7
2011
100 colleagues
2016
Operations commenced in Dubai
2018
50 million packs sold
2021
Relabelling suite brought online
2022
Smartway Pharmacy launched offering Direct to Patient supply
2023
Smartway become major supplier to Turkey-Syria Earthquake
2024
Novanex founded to specialise in non-Pharmaceutical supply
2026
Exclusive relationship with Tillray Brands for UK PI supply Saudi Arabia affiliate initiated for Pharmaceutical and Medical Device supply
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